Food Safety Policy

Food Safety Policy

As Çırağan Palace Kempinski Istanbul;

Prioritising guest satisfaction, in order to offer superior-quality products geared to guest needs and expectations, we comply with the relevant laws, regulations and international standards in the light of quality management systems — keeping consumer health at the highest level from raw materials through every stage of the process and in the final product.

By adopting the requirements of the Food Safety Management System, we identify all hazards related to food safety, take the necessary measures and ensure controls; we produce the most suitable products and plan services under top-tier hygiene conditions.

With personnel trained in their field, we provide a working environment that values teamwork, where individual and group achievements are continuously encouraged, and where guest expectations and needs are thereby met at the highest level.

Our Food Safety Policy is built upon an institutional culture that acts with the logic of continuous improvement and development in the light of International Quality Management Systems, instils this awareness in all its employees, ensures monitoring and control with measurable quality parameters, meets guest satisfaction at the highest level with a planned and solution-oriented approach, and provides service in a way that raises guest expectations even higher every day — with a guest-satisfaction-focused understanding.

Ralph Radtke — General Manager